Privacy Policy

1. Information We Collect

We collect the following categories of personal data:

• Account information: your email address, display name and assigned role, collected when you register or are invited to the App.
• Progress and self-assessment data: your self-evaluations, completed lessons, favourited lessons, step progress and notes.
• Lifestyle tracking data: habit check-ins, hygiene check-ins, travel checklists, pantry items and meal plans you create.
• User-generated content: lesson ideas you submit, "before/after" photos and captions you post to the community wall, emoji reactions and peer challenge invitations.
• Photos: room photos you upload for the "Rate My Room" feature and any images you upload for community posts.
• Collectibles and achievements: records of collectibles you unlock and badges you earn.
• Usage analytics: anonymised event data (such as which features are used) collected to improve the App.
• Technical data: device and browser information collected automatically when you use the App.

2. How We Use Your Information

• To create and manage your account and authenticate you.
• To deliver lessons, track your progress and award achievements and collectibles.
• To store your habit, hygiene, travel, pantry and meal-planning entries and show them back to you.
• To analyse uploaded room photos using artificial intelligence and return playful feedback.
• To power the in-app AI helper, which processes your questions and any context you provide.
• To display content you choose to share on the community wall and to send peer challenges.
• To send service-related communications such as invitation emails and optional habit reminders.
• To maintain the security, integrity and improvement of the App and to comply with legal obligations.

3. How We Share Your Data

We do not sell your personal data. We share it only with the following categories of parties, where necessary to operate the App:

• Platform and hosting provider (Base44): provides the database, authentication, file storage, application hosting and backend services that power the App. Your account and app data are stored on Base44's infrastructure.
• AI service providers: when you use the AI helper or "Rate My Room", your inputs (including any uploaded photos) are sent to third-party AI model providers (which may include Google, OpenAI and Anthropic) to generate responses. These providers process the data solely to return the AI output.
• Email delivery providers: used to send invitation and reminder emails on our behalf.
• App distribution platforms: if you install the App from Google Play or the Apple App Store, those platforms may collect their own device and usage data under their own policies.
• Analytics providers: to help us understand aggregate App usage.

Other users of the App can see content you voluntarily publish to the community wall (photos, captions and reactions). Your private data — progress, check-ins, evaluations, pantry and meal plans — is visible only to you and to App administrators for support and moderation purposes.

4. AI Processing

The App uses artificial intelligence to provide the in-app helper and to review room photos you upload. When you use these features, the content you submit is transmitted to third-party AI providers for processing. We instruct these providers not to use your inputs to train their models where that option is available. Avoid submitting sensitive personal information through AI features.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the App's services. You may request deletion of your account and associated data at any time by using our dedicated account deletion page or by contacting us using the details below.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing.
• Withdraw consent for processing based on consent.

To exercise these rights, contact us using the details below.

7. Children's Privacy

The App is intended for teenagers and young adults learning independent living skills. The App is not directed at children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us so we can delete it.

8. Security

We use reasonable technical and organisational measures to protect your personal data, including secure data storage on the platform provider's infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and the European Union, by our platform and AI service providers. We take steps to ensure such transfers comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Effective date" above. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at the support address associated with your App account, or through the App's dashboard support channel.